The tour

Every feature, one by one.

Front desk, guests, bills, cash, booking sites, pricing, reports, the restaurant and your staff. Here is what each part does.

PMS, channel manager and revenue manager in one system

01 · Front desk

Every room and every guest on one screen.

Arrivals, departures and in-house guests in one place. Search any dates to see which rooms are free and what they cost, tax included.

The reservations list with each guest's code, source, stay dates, room, status and payment state
  • List, calendar and floor views. A list to work through, a calendar for the week ahead and a floor plan of who is in which room.
  • Book now, choose rooms later. Assign the exact rooms when you book, at check-in or the next morning.
  • Step-by-step check-in. Guest details, ID documents and extra beds, with the price updated as you go.
  • Room changes. Fix a wrong room and the whole stay is repriced. Move a guest from Thursday and only the nights from Thursday change.
  • Housekeeping status. Rooms switch between clean and dirty as guests come and go. A maintenance problem stays on the list until it is fixed.

02 · Guests

Every guest's history in one record.

Type a name and returning guests come up with their past stays, the room they liked and what they usually spend.

  • Several phone numbers and emails per guest, with the main one marked.
  • ID documents saved with the guest. Citizenship, passport or Aadhaar, captured at check-in.
  • Duplicates found and merged. Tathyastra finds two records for the same person and joins them, keeping every stay.
  • Nationality, language and arrival time come in from the booking site, so the desk is ready.

03 · Guest bills

Clear bills, with service charge and VAT done for you.

Charges on one side, payments on the other, and the balance always visible. Each night keeps the price it was sold at, so changing tomorrow's prices never changes tonight's bill.

A guest bill showing the room charge, a deposit, a refund, the service charge and VAT breakdown, and the balance due
  • Service charge and VAT included. The price you publish already includes them. The bill shows room revenue, service charge and VAT on separate lines, and they add up to the price the guest was quoted.
  • Two bookings, one bill. Combine bookings when a family arrives on separate reservations, or split a group bill room by room.
  • Deposits and part payments are saved with the time and the name of who took them.
  • Two currencies on one bill. A bill can hold a rupee balance and a dollar balance, each paid in its own currency.
  • Discounts as a fixed amount or rounded to a clean total, on their own line so everyone can see what was given.

More on bills, service charge and VAT

04 · Cash and shifts

Every rupee in and out, from opening to close.

Open a shift, take payments, pay suppliers, bank the extra cash, then count and close. Every step is recorded, so you can check it next month.

A statement listing the day's movements with date, account, type, money in, money out and the running balance
  • Close in two steps. First see what should be in the drawer, worked out line by line. Then count, enter one number and explain any difference.
  • Tomorrow opens on tonight's count. Nobody starts the morning by typing a number from memory.
  • One person counts at a time. A guest can still pay at the desk during a count; the count just asks to be done again.
  • Statements for your accountant. By account or all together, filtered by date, ready to export.
  • Shift history showing who opened, who closed, what was counted and any difference.

More on cash and shifts

05 · Booking sites

Your rooms on every booking site, from one set of prices.

Booking.com, Expedia, Agoda, Airbnb and other sites all use the prices and availability you set here. Change them once and every site updates.

The rates calendar with prices for every room type and plan across a fortnight
Price one night, a week or a whole season at once.
  • Availability updates the moment a room is booked, whether the booking came from reception or from Booking.com at 3 a.m.
  • Minimum stays, closed dates and no-arrival days are sent with the prices.
  • Bookings arrive complete, with the guest's details, the nights and the price the site charged.
  • The guest pays what the site promised. A room sold through a site is billed at that site's price, even if your own rates have changed since.
  • Nothing is lost if a site goes down. Every change is sent again until it goes through, and you can see when every site is up to date.

More on the channel manager

06 · Pricing

Earn more on busy nights.

Set a rule such as: when the hotel is 80% full, raise Deluxe rooms by 15%. Tathyastra checks every night and applies it.

The pricing rules screen with occupancy bands and the adjustment each one applies
  • Automatic, or with your approval. Each rule either applies itself or waits for you to approve it.
  • Always measured from your base price, so increases never stack on top of each other.
  • A price you set by hand always wins. Price a festival weekend yourself and no rule will change it.
  • Per room type and per plan, so Standard and Deluxe rooms can follow different rules.
  • Undo a rule and every night it changed goes back to its old price.

More on revenue management

07 · Reports

The reports owners ask for.

Occupancy, revenue, average room rate and where bookings came from, counted on your hotel's own business day.

The booking lead time report with the spread of how far ahead guests book and the revenue in each band
  • How far ahead guests book, with the revenue from each group, so you know when to run a promotion.
  • Where guests came from. Each booking site, your website, walk-ins and agents, side by side.
  • A daily, weekly or monthly report by email, with charts, sent to whoever needs it.
  • Alerts for the owner when cash is short, a refund is given, a booking is cancelled, stock runs low or the day is left open. In the app and by email.
  • Click any number to see the bookings behind it.

08 · Restaurant and stock

Restaurant, services and stock.

Meals, laundry, tours and airport pickups. Take payment at the till or charge it to the room, and stock updates by itself.

  • Menus with opening hours, so breakfast can't be ordered after 11.
  • Charge to the room or pay now. Either way, it appears once, in the right place.
  • Stock linked to recipes. Sell a plate of momos and the flour, filling and oil come off the stock.
  • Supplier deliveries. Enter the quantity, the rate or the invoice total, and the missing figure is worked out.
  • Service charge per item, on by default and off where it doesn't apply.
  • Charged the wrong room? Undo it, and the charge, payment and stock all go back.

09 · Staff access

Each person sees only what they need.

Reception, housekeeping, the restaurant, the accountant and the owner each get the screens for their job.

The staff access screen with a grid of pages and which roles can reach each one
  • Access page by page. Give someone the rates screen without giving them the accounts.
  • A record of who changed what, with the old value next to the new one.
  • One-click undo. A change made by mistake can be undone from that record.
  • Works in a phone's browser. Check a guest in or take a payment from anywhere in the hotel.

See it with your own rooms and prices.

A 40-minute walkthrough with your rooms and rates on screen, and a booking taken from first enquiry to final bill.

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