Guide

Service charge and VAT, worked out.

How hotels in Nepal split a room price into net, 10% service charge and 13% VAT, with a real bill and a calculator.

The short version: service charge is 10% of the net rate, and VAT is 13% of the net rate plus the service charge. Together they add 24.3% to the net, not 23%.

The two ways a rate is quoted

A hotel either quotes a price that already contains service charge and VAT (inclusive), or quotes a net rate and adds them on top (exclusive). Most hotels in Nepal quote inclusive, because the guest then pays the number on the rate card. The bill still has to show the three parts separately.

Exclusive: adding them on top

LineHowAmount
Net room rateas quotedRs 5,000.00
Service charge10% of netRs 500.00
VAT13% of (net + service charge)Rs 715.00
Guest paysRs 6,215.00

Inclusive: splitting a quoted price

Divide the inclusive price by 1.243 (1.10 × 1.13) to find the net, then work forward as above. This is a real bill from Tathyastra:

LineHowAmount
Price quotedinclusiveRs 26,660.00
Room revenue (net)26,660 ÷ 1.243Rs 21,448.11
Service charge10% of netRs 2,144.81
VAT13% of (net + service charge)Rs 3,067.08
Adds back toRs 26,660.00

Round each line to the paisa, and let the net take up any rounding difference, so the three lines always add back exactly to the price the guest was quoted.

Work it out

Room revenue (net)–
Service charge–
VAT–
Guest pays–

Where it goes wrong

  • Adding 23% instead of 24.3%. VAT is charged on the service charge too.
  • Rounding each line differently, so the bill is a rupee off the quoted price and the guest asks why.
  • Charging service charge on things it does not belong to. Decide per item for restaurant and services.
  • Re-pricing a stay mid-way when the rate card changes. Each night should keep the rate it was sold at.

Let the bill do it

Tathyastra applies this convention by default. Quote inclusive or exclusive, and every bill shows room revenue, service charge and VAT as three lines that add back to the price. See how the bills work.

This guide describes how hotels in Nepal commonly apply service charge and VAT. Rates and rules are set by law and the Inland Revenue Department and can change; confirm your own treatment with your accountant.

Let every bill do this for you.

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