Getting started
Your hotel runs on Tathyastra within a week. Here is how that week goes, and what we need from you.
The week
40 minutes at your hotel, your office or your home, or on a video call. We put your own rooms and prices on screen and take a booking all the way to a paid bill, so you see your own hotel in the system.
Send us your rate sheet, room list and tax details. We enter your room types, rooms, plans, seasonal prices and staff. You check it and tell us what to change.
We match every room and plan to your listings on Booking.com, Expedia, Agoda and other sites. Nothing goes live until the prices on every site match the prices in Tathyastra.
Reception, housekeeping, the restaurant and your accountant each learn their own screens. Staff are comfortable within an hour.
We pick a quiet day to switch over, and our team sits with your staff through the first day and the first night audit. For the next two weeks, we check in every day.
What we need from you
Send these before the walkthrough and we can have your hotel set up by the end of the same week.
A spreadsheet works. So does a photo of a printed sheet.
Switching over
Whatever you use today, registers or other software, every booking you already have is entered before you go live.
Once you are live
Call or WhatsApp +977 981-4903049, or use the help link in the app so we can see your hotel straight away.
Support 24 hours a day, every day of the year, in Nepali and English, on WhatsApp support. In person from our teams in Kathmandu and Pokhara.
A new room, plan, season or staff member. Add it yourself in a minute, or send it to us and we will do it.
Your information
Export your guests, bookings, bills and statements any time, free, without asking us.
Your hotel is kept separate from every other hotel on Tathyastra, and each staff member sees only the screens you allow.
We keep regular backups, so if something is deleted by mistake, we can bring it back.
Your guests, prices and figures are used only to run your hotel. Never for anything else.
Questions we get asked
One monthly fee for your hotel. No commission on bookings and no charge per room sold. We give you a fixed price after the walkthrough, based on your number of rooms and what you want connected.
No. Any computer, tablet or phone with a web browser and internet works.
Keep a phone hotspot at the desk as a backup. When you are back online, everything is where you left it and the booking sites update on their own.
You can, at first. The channel manager comes with Tathyastra, so most hotels switch once they see prices and availability updating on their own.
Yes. Each hotel keeps its own rooms, prices, staff and accounts, and you can switch between them without signing out.
Yes, in the walkthrough. Bring your rate sheet and the booking that always causes trouble, and we will run it live.
Book a 40-minute walkthrough at a time that suits you.
Leave your number. We will call or WhatsApp you the same day.